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Job Title: Salesforce Delivery Manger

Location: London-Bank

Work location: Hybrid

Salary: £55,000

Job Type: Full Time



About Us:

We are currently seeking a Delivery Manager to join our rapidly growing CRM Consulting and Implementation practice. We are Crest Certified Salesforce CRM specialists, we design and build marketing, sales, customer service and analytics solutions for Enterprise to SMBs. Our point of difference is our team's 50+years of in-house experience, delivering double-digit growth. Together, we find and deliver the optimum solution to meet our customer's immediate and long-term needs.

Role Overview:

As a Salesforce Delivery Manager, you will oversee the end-to-end delivery of Salesforce projects, from initial planning and design through to implementation and support. You will work closely with cross-functional teams, stakeholders, and external partners to ensure projects are delivered on time, within scope, and within budget.

Key Responsibilities:

• Lead the planning, execution, and delivery of Salesforce projects.
• Define project scope, goals, and deliverables that support business objectives.
• Develop detailed project plans, schedules, and budgets.
• Coordinate with internal teams and external partners to ensure seamless integration and delivery.
• Monitor project progress and performance, managing risks and issues as they arise.
• Ensure projects meet quality standards and deliver the intended value to the business.
• Provide regular project updates to stakeholders, including status reports and performance metrics.
• Foster a collaborative and results-driven team environments

Certifications

• Bachelor's degree in business or technology field or equivalent; 5+ year's work experience
• Proven track record of delivering full lifecycle programmes, ideally CRM and/or cloud based solutions
• Strong knowledge of agile delivery management methodologies (ie. Hybrid, Scrum, Kanban, SAFe) and software delivery principles with a proven track record in on-time and on-budget delivery
• Demonstrable coaching experience, fostering and empowering high performance teams
• Experience leading or supporting squads from start to finish in an agile-led environment with geo-located teams incl. P&L and forecasting
• Commercially minded, detail and results oriented self-starter who makes things happen in a fast-paced environment
• Experience within Retail, Media, Consumer Goods, Travel, Transport, Hospitality, High Tech or Business Services industries is beneficial
• Salesforce certifications are beneficial

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Work with a dynamic, innovative team dedicated to excellence.
• Be part of a company that values your expertise and contributions.

How to Apply:
To seize this exciting opportunity and take your career to new heights, please send your updated CV and a cover letter outlining your relevant experience and why you're the perfect fit for this role to H.dice@masonfrank.com

Head of Voice Communications

Location- 3 day's per week in London, Start date- ASAP

Contract Type- Permanent. Hours- Full Time, Salary - £80,000-£85,000

This role will be a vital role in the transformation of voice and omni-channel communication systems. This role will support the global head on system services across 35 locations globally

The Successful applicant will be offered a highly competitive salary, in addition to various benefits.

Key responsibilities

• Work closely with the wider IT and salesforce teams to deliver an integrated solution
• Maintain Voice compliance across global locations
• Oversee 2 staff members (an Engineer and analyst)
• Work closely with various contact centres within the business

Requirements

• Experience with Voice communication systems
• Strong project management experience
• Experience working with senior stakeholders
• Experience with Voice Compliance policy's.
• General understanding of Telecommunications, Telephony, Voice
• Ability to be hands on

Benefits

• 25 days annual leave (rising on years of service)
• Discretionary bonus
• Life Assurance
• Pension Scheme
• Season Ticket Loan & Cycle to work scheme

Are you a skilled MuleSoft expert with a passion for integration and innovation? Mason Frank have partnered with a leading Salesforce Platinum Partner who are seeking a talented MuleSoft Consultant to join their growing MuleSoft practice

Role Overview: As a MuleSoft Consultant, you will play a crucial role in designing, developing, and implementing integration solutions using MuleSoft's Anypoint Platform. You will work closely with clients to understand their business needs and provide tailored solutions that enhance their Salesforce ecosystem.

Key Responsibilities:

• Design and develop integration solutions using MuleSoft's Anypoint Platform.
• Collaborate with clients to gather requirements and provide technical expertise.
• Implement and maintain APIs, ensuring seamless integration with Salesforce and other systems.
• Troubleshoot and resolve integration issues, ensuring optimal performance.
• Stay updated with the latest MuleSoft and Salesforce developments to provide innovative solutions.

Qualifications:

• Proven experience as a MuleSoft Consultant or similar role.
• Strong knowledge of MuleSoft's Anypoint Platform and API-led connectivity.
• Experience with Salesforce integration is highly desirable.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Job Description

We're looking for a skilled Front End Developer based in Auckland or Wellington, New Zealand. You'll need to be comfortable working on Salesforce applications, specifically Salesforce Experience Cloud. Frond end components are still very important for this role.


Role & Responsibilities

• Develop, test, and maintain software applications.
• Troubleshoot and debug applications to optimize performance.
• Participate in code reviews and contribute to a culture of continuous improvement.
• Salesforce experience cloud expertise.

Skills & Qualifications

• Salesforce Experience Cloud.
• HTML, CSS, JavaScript/ Type Script
• Bachelor's degree in Computer Science, Software Engineering, or a related field. (Ideally.)

Benefits

• Generous paid leave.
• Offering life and health insurance plus income protection and more!
• Paid parental leave of 26 weeks for primary caregivers.

About Us

• We are a forward-thinking company specializing in delivering efficient software solutions tailored to the healthcare industry. Our mission is to enhance our clients' operations through innovative technology and exceptional project management.

Position Overview

• We are seeking a dynamic and experienced Project Manager to join our team. The ideal candidate will have a strong background in software project management, particularly in the healthcare sector, and possess a forward-thinking mindset to drive and implement effective solutions for our clients.

Key Responsibilities

• Manage and oversee all aspects of assigned projects.
• Plan, resource, coordinate, and supervise functional and organic analysis, as well as software development and implementation.
• Provide technical leadership for project teams.
• Translate client requirements into technical specifications and initial software design.
• Address technical issues that arise during projects and ensure software quality.
• Plan and monitor project progress.
• Set project objectives and deadlines.
• Lead project teams, including programmers, analysts, consultants, and external service providers.
• Assign tasks to team members and monitor their execution.

Required Qualifications

Education:

• Degree in Mathematics, Computer Engineering, Telecommunications, or equivalent.

Experience:

• Minimum a year in leading cloud-based projects (AWS).
• Proven track record in managing Java application projects.
• Experience with Front-end applications (Angular).
• Direct client interaction experience.
• Agile methodologies (SCRUM) proficiency.
• Proficient in using Jira.

Technical Skills:

• Advanced knowledge of Java, Maven, Spring, JSF, Angular, ApiRest, PLSQL.
• Experience with continuous integration environments (Sonar, Nexus, Jenkins, Bamboo).
• Code repository management (git and svn).
• Experience working in multidisciplinary teams and troubleshooting.
• AWS cloud project experience (desirable).
• Agile methodologies knowledge.

Preferred Skills:

• Database knowledge (Oracle, PostgreSQL).
• Familiarity with persistence frameworks (MyBatis, Hibernate).
• Experience with API Manager and Service Bus.
• Front-end skills (Angular, Angular Material, HTML5, CSS3).
• Insurance products knowledge.
• Web performance experience.

Competencies

• Empathetic, team player, innovative, and demanding with a sense of ownership.
• Passion for quality and excellence in customer service.
• Critical thinking and continuous improvement orientation.
• Commitment, proactivity, and learning ability.
• Adaptability and flexibility.
• Analytical skills.
• Leadership capabilities.
• Effective oral and written communication.
• Planning and organizational skills.
• Group management and conflict resolution skills.
• Language Requirements
• English: B2

Why Join Us?

• Competitive salary and day rate
• Opportunity to work on impactful projects in the healthcare sector
• Collaborative and innovative work environment
• Professional growth and development opportunities

Salesforce Application Manager m/w/d

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Ein Kunde von uns in Schwyz, sucht derzeit eine/n Salesforce Application Manager zur Verstärkung ihres IT-Teams.

Beschreibung der Aufgaben

• Technische Betreuung des Anwendungsportfolios (Salesforce B2B Commerce, Marketing Cloud, Sales Cloud, Service Cloud)
• Sicherstellung der Verfügbarkeit der Anwendungen inkl. 2nd Level Support
• Analyse von Geschäftsanforderungen und Entwicklung von Spezifikationen
• Erfassung und Koordination von Applikation-Changes
• Planung und Durchführung von Release-Updates in Abstimmung mit dem Service Owner
• Mitarbeit in Projekten im zugeteilten Service- und Applikationsumfeld
• Erstellung von Systemdokumentationen und Testfällen sowie Planung und Durchführung von Schulungen für End User

Profil

• Abgeschlossene Ausbildung im Bereich Informatik (Wirtschaftsinformatik, FH oder äquivalente Qualifikation)
• Mehrjährige Erfahrung in der Betreuung von Business Applikationen (CRM- und e-Commerce Systemen von Vorteil)
• IT Service Management Kenntnisse
• Freude in einem internationalen Unternehmen zu arbeiten
• Teamplayer mit Eigenverantwortung und Selbständigkeit
• Fliessend Deutsch und Englisch

Bewerbungen offen für Schweizer/EU-Bürger oder Inhaber einer gültigen Schweizer Arbeitsbewilligung.

Wenn du dich für diese Stelle interessierst und mehr wissen möchtest, zögere bitte nicht, mich zu kontaktieren.

Salesforce Project Manager (12 Month FTC),

Job Description

My Client is undertaking a large ongoing salesforce implementation. They are looking for someone that has sufficient salesforce project management experience within service cloud. This role intends to be a 12 month FTC. During this role you would work closely with the internal salesforce team and stakeholders as well as the salesforce partner.

With a competitive salary and benefits package on offer, this is your opportunity to challenge yourself in a professional capacity.



Key Responsibilities

• Provide end-to-end project management and ownership
• Collaborate with internal teams to design, develop and implement digital projects
• Working knowledge of technology and marketing focused projects from 3rd party software integration's to bespoke software creation.

Key Requirements

• Project Management experience on the Salesforce Platform
• Experience with Agile/Scrum methodologies
• Service Cloud Experience
• Experience/Community cloud experience a bonus
• Knowledge of best practice and process in Jira
• Familiarity or interest in software development lifecycle and agile methodology

Job Role: Senior Salesforce Systems Analyst

Salary: £55,000

Work Model: Remote (UK Based)

Are you a Salesforce guru with a passion for leading transformative projects? Our client is on the hunt for a Senior Systems Analyst to spearhead their Salesforce strategy and operations. You'll be the linchpin in their Systems Development team, driving innovation and excellence across our Salesforce ecosystem.

What's in it for you?

• Leadership Impact: Lead and manage cutting-edge Salesforce projects, from new feature implementations to system integrations.
• Mentorship Opportunities: Coach and mentor the next generation of Salesforce experts, sharing your knowledge and fostering growth.
• Stakeholder Collaboration: Work closely with stakeholders at all levels to translate business needs into powerful Salesforce solutions.
• Tech Mastery: Stay ahead of the curve by managing system upgrades, monitoring platform health, and ensuring top-notch data integrity and security.

What We're Looking For:

• Salesforce Savvy: 3-4 years of hands-on experience with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud).
• Certification Ready: Salesforce Certified Administrator (Advanced certification? Even better!).
• CPQ Experience: Hands-on with Salesforce CPQ, Vlocity, or Communications Cloud? We want you.
• Analytical Mind: Strong problem-solving skills with a knack for change management and process improvement.
• Agile Practitioner: Experienced in Scrum and Agile methodologies.
• Dynamic Communicator: Able to bridge the gap between technical and business language with ease.

In this role, you won't just maintain systems-you'll enhance them. You won't just lead-you'll inspire. If you're ready to take on a pivotal role where your expertise will directly influence our success, apply now and help us shape the future of our Salesforce journey.

Apply today and take your Salesforce career to the next level!

Job Role: Senior Salesforce Administrator

Salary: £55,000

Work Model: Remote (UK Based)

Are you a Salesforce guru with a passion for leading transformative projects? Our client is on the hunt for a Senior Salesforce Administrator to spearhead their Salesforce strategy and operations. You'll be the linchpin in their Systems Development team, driving innovation and excellence across our Salesforce ecosystem.

What's in it for you?

• Leadership Impact: Lead and manage cutting-edge Salesforce projects, from new feature implementations to system integrations.
• Mentorship Opportunities: Coach and mentor the next generation of Salesforce experts, sharing your knowledge and fostering growth.
• Stakeholder Collaboration: Work closely with stakeholders at all levels to translate business needs into powerful Salesforce solutions.
• Tech Mastery: Stay ahead of the curve by managing system upgrades, monitoring platform health, and ensuring top-notch data integrity and security.

What We're Looking For:

• Salesforce Savvy: 3-4 years of hands-on experience with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud).
• Certification Ready: Salesforce Certified Administrator (Advanced certification? Even better!).
• CPQ Experience: Hands-on with Salesforce CPQ, Vlocity, or Communications Cloud? We want you.
• Analytical Mind: Strong problem-solving skills with a knack for change management and process improvement.
• Agile Practitioner: Experienced in Scrum and Agile methodologies.
• Dynamic Communicator: Able to bridge the gap between technical and business language with ease.

In this role, you won't just maintain systems-you'll enhance them. You won't just lead-you'll inspire. If you're ready to take on a pivotal role where your expertise will directly influence our success, apply now and help us shape the future of our Salesforce journey.

Apply today and take your Salesforce career to the next level!