
We are seeking a skilled
Salesforce Trainer to join our team on a
full-time contract basis. This is a fully
remote position -
Job Overview:
As a Salesforce Trainer, you will be responsible for designing, delivering, and maintaining Salesforce training programs across various teams. You'll ensure that users at all levels can effectively utilize Salesforce features, follow best practices, and adopt new tools or processes introduced within the platform.
Key Responsibilities:
Develop and deliver training materials tailored for users at beginner to advanced levels
Conduct live virtual training sessions and workshops using Zoom, Teams, or similar platforms
Create user guides, video tutorials, and other self-paced learning resources
Partner with stakeholders and Salesforce admins to identify training needs and customize content
Offer one-on-one coaching and support when necessary
Track training effectiveness and improve content based on feedback
Stay updated on new Salesforce features and releases to incorporate into training
Required Qualifications:
3+ years of experience training end users and/or administrators on the Salesforce platform
Strong understanding of Salesforce Sales Cloud and Service Cloud (Marketing Cloud is a plus)
Experience creating and delivering virtual training content
Excellent communication and presentation skills
Proficiency with tools such as PowerPoint, Google Slides, LMS platforms, and video recording tools
Salesforce certifications (such as Salesforce Administrator or Platform App Builder) strongly preferred