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Are you ready to be part of a fast-paced, dynamic team where Salesforce is the cornerstone of our organization's operations? Join us in an environment that empowers you to leverage your Salesforce expertise and expand your skill set in a rapidly growing organization. Our leadership is committed to fostering innovation and efficiency, and we are looking for a proactive, self-driven individual who thrives in an autonomous setting.

As a Salesforce Administrator, you will play a pivotal role in supporting our Salesforce ecosystem, with the flexibility to tackle a variety of challenges and improve business processes. This role offers ample opportunity to apply your knowledge while contributing to the continued success and growth of Salesforce-driven initiatives.

Key Responsibilities:

• Manage a wide range of support cases, from field creation to building new objects and more.
• Respond to a variety of user requests daily, including handling onboarding and offboarding processes.
• Serve as the primary point of contact for Salesforce support within the team, providing prompt responses to user inquiries and managing support cases.
• Collaborate with internal teams to identify and implement efficient Salesforce solutions for business challenges.

Required Skills and Experience:

• 2-4 years of hands-on experience as a Salesforce Administrator.
• Bachelor's Degree in a related field or equivalent professional experience.
• Strong knowledge and experience with Salesforce administration, including app building, user provisioning, and data management.
• Expertise in Salesforce's Case object and the ability to handle multiple support requests simultaneously.
• Experience in creating Salesforce flows and automating processes.
• Familiarity with creating Salesforce reports and dashboards to support business decision-making.

Preferred Skills:

• Knowledge of Salesforce Service Cloud Voice (call center application) is a plus, but not required.
• Experience with Salesforce Communities is beneficial but not essential.
• A proactive attitude, with the ability to work independently and as part of a team.

If you are ready to make a significant impact in a fast-evolving organization and take your Salesforce career to the next level, we would love to hear from you.

Mason Frank is working with a client in the manufacturing sector who are seeking a Salesforce Administrator to join their team.

Hybrid: (4 days on site)

Full-time role


Role Overview
We are seeking a proactive and detail-oriented Salesforce Administrator to manage and optimize our client's Salesforce platform, ensuring it meets our organization's needs and supports our strategic goals. This role is ideal for someone with expertise in Salesforce CPQ and Field Service Lightning, who can deliver impactful solutions that drive efficiency and scalability.

Key Responsibilities:

• Platform Management: Maintain, configure, and enhance the Salesforce platform, including CPQ and Field Service Lightning modules.
• Customization & Automation: Develop and implement customizations such as page layouts, fields, workflows, process builders, and approval processes.
• CPQ Expertise: Administer Salesforce CPQ, including product configuration, pricing rules, and quoting processes to streamline sales operations.
• Field Service Lightning: Oversee the setup and optimization of Field Service Lightning to support field operations, scheduling, and resource management.
• User Support & Training: Provide ongoing support and training to Salesforce users, addressing system-related inquiries and issues.
• Data Management: Ensure data integrity by managing data imports, exports, and deduplication. Create and maintain comprehensive reports and dashboards.
• Collaborative Projects: Partner with cross-functional teams, including sales, service, and operations, to gather requirements and design effective Salesforce solutions.
• Release Management: Coordinate sandbox testing, change sets, and deployments while adhering to best practices in change management.
• System Integration: Work with developers and third-party vendors to integrate Salesforce with other business applications.
• Stay Current: Keep up-to-date with Salesforce releases and emerging technologies to ensure the organization leverages the latest features.

Requirements

• Salesforce Administrator certification (ADM201).
• Proven experience with Salesforce CPQ and Field Service Lightning.
• Strong understanding of Salesforce architecture, data model, and best practices.
• Proficient in report and dashboard creation, data management, and security settings.
• Experience with workflows, process automation, and system integration.
• Excellent problem-solving skills and attention to detail.
• Effective communication and stakeholder management abilities

Job Title: Senior Salesforce Administrator
Location: Hybrid, Washington, DC
Employment Type: Full-time

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Responsibilities

• Collaborate within an agile team to drive software development initiatives.
• Lead major Salesforce upgrades and integrations.
• Manage the full application lifecycle, including design, development, testing, deployment, and support for Sales Cloud and Service Cloud implementations.
• Design and develop reusable components using Salesforce developer tools.
• Identify and resolve Salesforce usage issues with tailored technical and communication strategies.
• Implement data cleansing techniques, manage validation rules, and maintain data integrity.
• Develop and apply master data management strategies to minimize duplicate records.
• Partner with vendors to design and implement optimal solutions for integration and advanced Salesforce functionality.
• Lead projects, producing high-level technical design documents and prototypes to validate requirements with stakeholders.
• Participate in special projects and perform additional duties as required.

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Requirements

• Bachelor's degree in a related field or equivalent professional experience.
• 5-7 years of experience as a Salesforce administrator or developer in the Enterprise edition or higher.
• Salesforce Certified Administrator certification.
• Salesforce Advanced Administrator certification or Salesforce Certified Platform Developer I certification.
• Strong hands-on experience with Salesforce configuration, testing, and Flow automation.
• Experience with Lightning Web Components (LWCs).
• Proficiency with data migration and ETL tools.
• Proven success in distributed software delivery using Agile/Scrum and DevSecOps practices.
• Excellent problem-solving, analytical, and communication skills, with the ability to address technical issues and provide solutions across organizational levels.

Our client is hiring an experienced Data & Integration Architect with a proven track record in the financial services sector. This role is ideal for a professional with deep expertise in Salesforce administration, data architecture, and seamless integration processes. The Architect will lead the design and execution of advanced data-driven solutions to enhance the Salesforce ecosystem, ensuring integration with third-party applications and robust data reporting capabilities.

Key Responsibilities:

• Design and implement scalable Salesforce solutions tailored to the needs of the financial sector.
• Lead integration projects connecting Salesforce with third-party tools, including Outlook, Zendesk, and Tableau.
• Develop and manage data pipelines and workflows using Azure Data Factory (ADF) and other ETL tools.
• Collaborate with business and IT teams to translate data requirements into actionable technical solutions.
• Architect and maintain data structures to enable comprehensive reporting and visualization through Tableau.
• Ensure adherence to data governance policies and compliance with industry standards.
• Provide technical leadership and mentor junior team members.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 10+ years of experience in Salesforce administration and integration.
• Salesforce certifications, including Salesforce Administrator and Platform App Builder.
• Hands-on experience integrating Salesforce with tools like Outlook, Zendesk, and Tableau.
• Proficiency in SQL and Azure Data Factory for data workflows.
• Expertise in Tableau for creating impactful reports and data visualizations.
• Comprehensive understanding of the financial services sector.

Preferred Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Capability to manage multiple projects in a dynamic, fast-paced environment.

This role offers an opportunity to work on impactful projects in a hybrid work setup, contributing to a growing and innovative team.

Job Title: Salesforce Administrator

Salary: £50,000 - £60,000

Work Model: Hybrid (3 days a week in London)



The Role:

• Tailor and configure Salesforce to support the organisations specific needs, including overseeing user profiles, permissions, and data access.
• Create and conduct training sessions for users, including developing helpful materials and offering personalised support when needed.
• Diagnose and resolve Salesforce issues, addressing data, functionality, and performance challenges as they arise.
• Track and optimise Salesforce performance, monitoring usage patterns, spotting opportunities for improvement, and implementing solutions.
• Keep current with Salesforce updates by attending training, reviewing industry news, and engaging in professional communities.

About you:

• Deep knowledge of Salesforce tools and functionality.
• Strong troubleshooting and analytical skills.
• Excellent communication and teamwork abilities.
• Self-driven and able to work well both independently and collaboratively.

Qualifications

• Experience: 15-20 Years
• 15-20 years of total IT work experience in working with US based customers with good understanding of Salesforce and Data related deliveries, HLS domain is good to have
• Should be located in Chicago area and willing to work out the office, hybrid.
• Liaison with customer sponsor/ stakeholders for delivery, relations and customer expectation management with proven customer centricity
• Managing the overall account governance including customer feedback, escalations, risks, issues, dependencies, etc
• Background in SF deliveries with good understanding of SF ecosystem thereby able to influence innovations
• Adept at working with Sales and other stakeholders and supporting pre-sales as well as growth opportunities
• Understand various account planning techniques such as V2MOM, SWOT, Account plans, etc
• Understands the various commercial and service models of engagements
• Background in various types of delivery processes (Agile, Waterfall, Iterative) with proven track record of process improvements
• Pharma/ Life sciences industry experience
  
  
  
  Responsibilities
  
  
  • Participating/ conducting the weekly/ monthly and quarterly governance meetings
  • Working closely with the onshore and offshore team to ensure delivery are completed on schedule and quality
  • Should have delivered transformation programs as well as Service programs, both in Fixed Price as well as TnM model
  • Ensuring the overall compliance in terms of SOW, Billing, Compliance etc
  • Adhere to the coding and review practices laid down by the team
  • Be equally responsible for the quality and timeliness of the modules you are working on

We are seeking an energetic Business Development representative to join one of our customers in Chicago. In this role, you will drive growth, working very closely with Sales and key partners. BDRs are tasked with strategically developing and qualifying revenue opportunities within assigned account territories and segments.

The ideal candidate is a motivated, organised, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

Responsibilities

• Cultivate strong business relationships with key decision-makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high-potential prospects
• Meet and exceed lead generation and sales targets through proactive business development initiatives.
• Qualify, nurture, and manage prospects to move them through the sales pipeline.
• Conduct outbound prospecting activities via phone calls, emails, and social media to identify potential clients.
• Manage inbound leads from the company's marketing campaigns and follow up with timely outreach.
• Keep up-to-date records of all interactions in Salesforce CRM, ensuring thorough tracking of lead activities and follow-ups.
• Collaborate with the marketing team to promote both live and online events to potential clients.
• Clearly communicate client needs and requirements to the sales team to ensure a smooth handoff and client success.

Qualifications

• Bachelor's degree or equivalent experience in Business
• Strong verbal and written communication skills.
• Experience in a sales environment, ideally with experience booking meetings for Account Executives
• Exceptional customer service, organisation, and multitasking abilities.
• Proficiency in Microsoft Office products; familiarity with Salesforce, Outreach, and ZoomInfo is a plus.
• Comfortable with social media and Salesforce platforms like LinkedIn, Facebook, X, and Salesforce App-Exchange for prospecting and outreach.

Mason Frank International is a global leader for Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities!

Salesforce Development Lead

Location- London/Remote (2 days a week in London office) , Start date- ASAP

Contract Type- Permanent, Hours- Full Time, Salary - £80,000-£100,000 + Benefits

A company in the Research sector is looking to expand its in house salesforce team. You would be part of some exciting projects. For this role you would oversee the in house salesforce centre of excellence and the relationship with the salesforce consulting business as well as being hands on with development.

The Successful applicant will be offered a highly competitive salary, in addition to various benefits.

Key responsibilities

• 
  
  Building strong working relationships with internal team members, external stakeholders, and departmental colleagues
• 
  
  Manage the small salesforce team
• 
  
  Manage the relationship with external salesforce partner
• 
  
  Lead the design of the target Salesforce architecture.
• 
  
  Perform initial Salesforce project engagement and requirements scoping while being hands on with salesforce development

Requirements

• Experience leading a Salesforce team.
• Experience of mentoring, technical discussions and setting direction.
• Excellent collaboration and communication skills with a delivery focussed mindset.
• Experience with multiple Salesforce technologies: ideally with Sales Cloud, CPQ and Marketing Cloud.
• Salesforce development experience

If you are interested in this role, please send all enquiries to: j.mist1@masonfrank.com





Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities