Salesforce Administrator

Job Opportunity: Salesforce Administrator - Operations

Salary: £35,000 - £38,000

Work Model: Hybrid (Hertfordshire)

Our client is looking for a Salesforce Administrator to join their team and take ownership of their Salesforce Service Cloud platform. In this critical role, you'll be working closely with key stakeholders, building innovative solutions, and automating processes to enhance operational efficiency.

What You'll Do:

• Create, test, and deploy new functionalities within Salesforce without disrupting current workflows.
• Work directly with business users to provide effective solutions for operational process issues.
• Enhance service processes by building automations that streamline workflows and address new challenges.
• Own Salesforce defect management, ensuring quick resolutions or escalations.
• Ensure Salesforce evolves to meet our business needs while staying up to date with the latest advancements.
• Provide technical guidance and training to ensure smooth adoption of system changes across teams.

What You'll Bring:

• Hands-on experience with Salesforce, plus a commitment to ongoing learning and development.
• You know how to train and guide teams to embrace new technology with ease.
• You have a sharp eye for detail and are driven by a strong customer service focus.
• You think outside the box, finding creative ways to solve challenges and optimise processes.
• You're ready to earn your Salesforce Admin certification within 6 months of joining.

If you're a self-motivated problem-solver with the skills to manage multiple tasks in a fast-paced environment, we'd love to hear from you! Join us in transforming operational efficiency with the power of Salesforce.