Ihre aktuelle Jobsuche

• Oversee and maintain a mix of physical and virtual system environments, ensuring optimal performance and reliability.
• Implement regular updates, backups, and system monitoring to uphold infrastructure integrity.
• Provide support for advanced engineering software tools and applications.
• Ensure adherence to organizational policies and compliance standards within the local infrastructure.
• Act as the primary point of support for the local team, addressing technology needs and introducing suitable solutions.
• Diagnose and resolve infrastructure-related challenges, minimizing downtime and disruptions.
• Document current systems and processes, creating clear guidelines for operational improvements and future transitions.
• Lead and contribute to the seamless migration of services to upgraded infrastructure platforms.
• Design and implement scalable infrastructure solutions in collaboration with cross-functional teams and leadership.
• Enhance automation efforts by optimizing configuration, templates, and deployments across operating environments.
• Expand monitoring and alerting systems to ensure proactive issue identification and resolution.
• Partner with IT teams to guarantee a seamless setup for tools, workflows, and team collaboration.
• Identify and implement cost-effective technologies to enhance operations while minimizing expenses.
• Conduct evaluations of emerging technologies and prioritize implementations based on organizational needs.
• Clearly communicate project timelines, dependencies, and progress to stakeholders, ensuring alignment with business goals.
  
  Skills & Abilities:
  ● Extensive Linux systems administration and deployment experience in a high demand engineering environment. Comprehensive experience is required, encompassing all aspects of systems management, hardware, virtualization, identity management/authentication, storage and networking. 5+ Years of experience, preferably with Red Hat and Ubuntu.
  ● Experience with virtualization technologies such as VMWare/vCenter
  ● Experience with Storage Area Networks (SAN).
  ● Technical certifications such as Red Hat, MCP, MCSE or equivalent work experience.
  ● 2+ Years of experience with current Windows Server versions, Active Directory administration, DNS, DHCP, Distributed File Services, Print Services, Group Policy Management, and FSMO roles.
  ● Experience with microservices such as Kubernetes and container technologies
  ● Experience in core infrastructure technologies, including load balancing, auto-scaling, replication, networking, authentication protocols and encryption
  ● Experience with building services on AWS/GCP platforms and On-Premise Virtual/Physical infrastructure

• Collaborate with stakeholders to document detailed business needs and translate them into actionable project plans.
• Lead or contribute to significant programs or projects, ensuring deliverables align with business goals.
• Conduct in-depth discovery sessions to identify and resolve complex challenges in workflows, system functionality, and operations.
• Develop creative solutions for process improvements by applying advanced technical and business knowledge.
• Prepare detailed user stories, acceptance criteria, and documentation to guide development teams.
• Evaluate multiple approaches to solve complex challenges and select the best solutions.
• Analyze project impacts and conduct feasibility studies for proposed initiatives.
• Ensure compliance with company policies, standards, and best practices.
• Create test plans and coordinate user acceptance testing (UAT) to validate system enhancements.
• Support pre-deployment validation, communication, and change management efforts to ensure seamless adoption of new processes and tools.
• Provide regular updates to leadership regarding project progress, scope, and timelines.

• Bachelor's degree in a related field or equivalent professional experience.
• 10+ years of experience in operations, business analysis, or process optimization roles.
• Proven ability to drive business transformation initiatives and build strong relationships across teams.
• Hands-on experience configuring and supporting CRM and ERP platforms.
• Analytical expertise in business process design with a focus on cross-functional interdependencies.
• Excellent verbal and written communication skills.
• Ability to prioritize and manage multiple projects in a dynamic environment.

• Familiarity with Agile methodologies and tools such as Jira or Confluence.
• 5+ years of experience in business analysis, including documentation and process improvement.
• Hands-on experience with CRM platforms, particularly in workflow configuration and system administration.
• Relevant certifications in CRM administration or related technologies are a plus.

Mason Frank is working with a client in the manufacturing sector who are seeking a Salesforce Administrator to join their team.

• Platform Management: Maintain, configure, and enhance the Salesforce platform, including CPQ and Field Service Lightning modules.
• Customization & Automation: Develop and implement customizations such as page layouts, fields, workflows, process builders, and approval processes.
• CPQ Expertise: Administer Salesforce CPQ, including product configuration, pricing rules, and quoting processes to streamline sales operations.
• Field Service Lightning: Oversee the setup and optimization of Field Service Lightning to support field operations, scheduling, and resource management.
• User Support & Training: Provide ongoing support and training to Salesforce users, addressing system-related inquiries and issues.
• Data Management: Ensure data integrity by managing data imports, exports, and deduplication. Create and maintain comprehensive reports and dashboards.
• Collaborative Projects: Partner with cross-functional teams, including sales, service, and operations, to gather requirements and design effective Salesforce solutions.
• Release Management: Coordinate sandbox testing, change sets, and deployments while adhering to best practices in change management.
• System Integration: Work with developers and third-party vendors to integrate Salesforce with other business applications.
• Stay Current: Keep up-to-date with Salesforce releases and emerging technologies to ensure the organization leverages the latest features.

• Salesforce Administrator certification (ADM201).
• Proven experience with Salesforce CPQ and Field Service Lightning.
• Strong understanding of Salesforce architecture, data model, and best practices.
• Proficient in report and dashboard creation, data management, and security settings.
• Experience with workflows, process automation, and system integration.
• Excellent problem-solving skills and attention to detail.
• Effective communication and stakeholder management abilities

• Serve as primary system Developer/Administrator for Applications not limited to Salesforce/nCino, fnformatica, Box, DocuSign, Own Backup, Foxtrot, SQL Server etc.
• Demonstrate an understanding of all types of nCino business rules, forms, tools, users, permission sets, groups, profiles, objects, fields, and roles.
• Design, document, and implement solutions by creating or modifying system workflows, dashboards, and reports to continuously improve data quality, process integrity and productivity.
• Manage nCino enhancements by testing new functionality, deploying to a production environment, and communicating to end-users; Monitor nCino updates and address system configuration updates where needed.
• Develop working relationships with nCino' s support department.
• Educate business units on new nCino features.
• Provide support for internal user requests while troubleshooting issues, escalating items to management, and nCino technical support as needed.
• Partner with Loan Coordinators and Business Units to remain aware of technology and process challenges and needs.
• Identify and communicate risks related to process and configuration changes while analyzing requirements and developing solutions across all applications.
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, validations, and other routine tasks.
• Assist in training of new users, preparing training material, and grow the applications skill set across the organization.
• Ability to learn, implement & support Foxtrot RPA (Robotic Process Automation) tool to help automate manual tasks via scripts.
• Work with loan operations to understand challenges and automate core business processes.
• Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
• Manage Salesforce, Informatica, nCino data feeds and other integrations.
• Coordinate the evaluation, scope, and completion of new development requests.
• Effectively act as the liaison between our users, customers, and the application development teams.

• Previous experience working on multiple applications.
• Knowledge about nCino (Bank Operating System), Fiserv & Q2
• Ability to assess the impact of new requirements on Salesforce/nCino platform and all upstream and downstream applications, systems, and processes.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills
• Must demonstrate ability to communicate effectively at all levels of the organization.
• Advanced proficiency in Microsoft Office products.

• Minimum 3- 5 years of experience as Application Developer/Administrator.
• Strong front end/back-end development abilities.
• Experience using Apex, VBA, Macros, and other programming languages.
• Experience using Salesforce Inspector, ANT Migration tool, Access DB, SQL Server.
• Salesforce/nCino certifications preferred.
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the Salesforce/nCino platforms, with the ability to build custom apps and objects, formula fields, flows, validation rules, custom views, and other content of intermediate complexity.
• Strong understanding of Salesforce/nCino best practices and functionality
• A demonstrated ability to understand and articulate complex requirements.
• Previous experience working in a SCRUM or agile environment preferred.

• Serve as the system administrator for the Salesforce environment with ~100+ users across multiple use cases
• Work with the engineering team to help define and implement best use cases of Salesforce as we build platform functionality off of it
• Handle all basic administrative functions including user account maintenance, company reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades and new releases
• Manage integrations with our Salesforce instance
• Coordinate the evaluation, scope, and completion of new development requests
• Work with Operations and Finance to ensure all sales and pipeline data is accurate, complete, and easily accessible
• Coordinate and conduct training of new users, and grow the Salesforce skill set across the organization

Qualifications

• 3+ years of experience as a Salesforce Administrator
• Proven ability to implement new processes and facilitate user adoption, training and support
• A demonstrated ability to understand, break down and articulate complex Salesforce concepts with technical and non-technical stakeholders
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, set clear expectations and work well cross functionally with peers and leadership.
• You are comfortable building prototypes and communicating directly with engineers and business stakeholders on the technical constraints of various approaches.
• Understanding of agile development and iteration
• Strong experience with the Lightning Platform

• Develop and enhance workflow applications using Salesforce, including modernizing legacy systems and processes.
• Integrate Salesforce with external systems and data platforms, utilizing APIs and middleware tools.
• Design and implement technical solutions with a focus on best practices and scalability.
• Utilize Salesforce Lightning Web Components (LWC) framework and Experience Cloud.
• Collaborate with stakeholders to establish development standards and lifecycle governance.
• Migrate legacy data and processes to Salesforce.
• Support authentication integrations for internal and external users.
• Work with Agile methodologies to deliver high-quality solutions efficiently.

• Bachelor's degree in Computer Science, Information Systems, or a related technical discipline.
• 10+ years of development experience, with at least 5 years in Salesforce development using Apex and Visualforce.
• Deep knowledge of Salesforce architecture, API, and integration with other platforms.
• Experience in Platform, Service, and Experience Cloud implementation.
• Proficiency with Salesforce Lightning Web Components (LWC).
• Familiarity with middleware platforms such as MuleSoft and data pipeline tools.
• Salesforce Platform Developer certification is required.
• Ability to obtain and maintain necessary clearances.

• Expertise in Agile development methodologies.
• Strong communication and problem-solving skills.
• Experience designing and implementing secure solutions for federal or large-scale projects.

• Contribute to impactful projects that directly influence national-level programs.
• Work in a flexible, remote environment with occasional on-site engagements.
• Collaborate with a team passionate about innovation and technology.
• Access professional growth opportunities and cutting-edge tools.

• Serve as the system administrator for the Salesforce environment with ~100+ users across multiple use cases
• Work with the engineering team to help define and implement best use cases of Salesforce as we build platform functionality off of it
• Handle all basic administrative functions including user account maintenance, company reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades and new releases
• Manage integrations with our Salesforce instance
• Coordinate the evaluation, scope, and completion of new development requests
• Work with Operations and Finance to ensure all sales and pipeline data is accurate, complete, and easily accessible
• Coordinate and conduct training of new users, and grow the Salesforce skill set across the organization

Qualifications

• 3+ years of experience as a Salesforce Administrator
• Proven ability to implement new processes and facilitate user adoption, training and support
• A demonstrated ability to understand, break down and articulate complex Salesforce concepts with technical and non-technical stakeholders
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, set clear expectations and work well cross functionally with peers and leadership.
• You are comfortable building prototypes and communicating directly with engineers and business stakeholders on the technical constraints of various approaches.
• Understanding of agile development and iteration
• Strong experience with the Lightning Platform