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Qualifications

• Experience: 15-20 Years
• 15-20 years of total IT work experience in working with US based customers with good understanding of Salesforce and Data related deliveries, HLS domain is good to have
• Should be located in Chicago area and willing to work out the office, hybrid.
• Liaison with customer sponsor/ stakeholders for delivery, relations and customer expectation management with proven customer centricity
• Managing the overall account governance including customer feedback, escalations, risks, issues, dependencies, etc
• Background in SF deliveries with good understanding of SF ecosystem thereby able to influence innovations
• Adept at working with Sales and other stakeholders and supporting pre-sales as well as growth opportunities
• Understand various account planning techniques such as V2MOM, SWOT, Account plans, etc
• Understands the various commercial and service models of engagements
• Background in various types of delivery processes (Agile, Waterfall, Iterative) with proven track record of process improvements
• Pharma/ Life sciences industry experience
  
  
  
  Responsibilities
  
  
  • Participating/ conducting the weekly/ monthly and quarterly governance meetings
  • Working closely with the onshore and offshore team to ensure delivery are completed on schedule and quality
  • Should have delivered transformation programs as well as Service programs, both in Fixed Price as well as TnM model
  • Ensuring the overall compliance in terms of SOW, Billing, Compliance etc
  • Adhere to the coding and review practices laid down by the team
  • Be equally responsible for the quality and timeliness of the modules you are working on

We are seeking an energetic Business Development representative to join one of our customers in Chicago. In this role, you will drive growth, working very closely with Sales and key partners. BDRs are tasked with strategically developing and qualifying revenue opportunities within assigned account territories and segments.

The ideal candidate is a motivated, organised, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

Responsibilities

• Cultivate strong business relationships with key decision-makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high-potential prospects
• Meet and exceed lead generation and sales targets through proactive business development initiatives.
• Qualify, nurture, and manage prospects to move them through the sales pipeline.
• Conduct outbound prospecting activities via phone calls, emails, and social media to identify potential clients.
• Manage inbound leads from the company's marketing campaigns and follow up with timely outreach.
• Keep up-to-date records of all interactions in Salesforce CRM, ensuring thorough tracking of lead activities and follow-ups.
• Collaborate with the marketing team to promote both live and online events to potential clients.
• Clearly communicate client needs and requirements to the sales team to ensure a smooth handoff and client success.

Qualifications

• Bachelor's degree or equivalent experience in Business
• Strong verbal and written communication skills.
• Experience in a sales environment, ideally with experience booking meetings for Account Executives
• Exceptional customer service, organisation, and multitasking abilities.
• Proficiency in Microsoft Office products; familiarity with Salesforce, Outreach, and ZoomInfo is a plus.
• Comfortable with social media and Salesforce platforms like LinkedIn, Facebook, X, and Salesforce App-Exchange for prospecting and outreach.

Mason Frank International is a global leader for Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities!

Job Role: Solutions Architect!

Salary: £80,000 - £90,000

Work Model: Hybrid (Must be UK-Based)

Mason Frank have partnered with a renowned business driving innovation in the digital services space, working with enterprise-level clients to revolutionise CRM, marketing, business intelligence, and cloud solutions. Be a part of their dynamic team leading the charge in transforming customer relationships and empowering the next generation of businesses to unlock new opportunities.

Your Role:
As a Salesforce Solutions Architect, you'll take the lead in shaping cutting-edge Salesforce solutions, guiding both technical and functional teams with best-practice frameworks. You'll work closely with C-suite stakeholders, ensuring seamless implementation and innovative architecture that drives business growth.

Key Responsibilities:

• Design and architect Salesforce solutions, guiding delivery from concept to completion.
• Build trusted relationships with clients and partners, establishing effective workflows and ensuring best practices.
• Steer project and delivery plans, and occasionally support sales in crafting architectural visions for new projects.
• Drive innovation by recommending platform solutions and managing technical challenges.

What You Bring:

• Expertise as a Salesforce Architect on enterprise-level projects, particularly within Energy & Utilities.
• Strong knowledge of Salesforce products like Sales Cloud, Service Cloud, CPQ, Field Service Lightning, and more.
• Ability to lead complex multi-platform projects with ISV partner solutions.
• A deep understanding of Salesforce governor limits, identity management, and cyber security regulations.
• Experience with architectural governance, data migration, and integration best practices.
• Exceptional communication and presentation skills, with some pre-sales experience being a plus.

What You Bring:

• Expertise as a Salesforce Architect on enterprise-level projects, particularly within Energy & Utilities.
• Strong knowledge of Salesforce products like Sales Cloud, Service Cloud, CPQ, Field Service Lightning, and more.
• Ability to lead complex multi-platform projects with ISV partner solutions.
• A deep understanding of Salesforce governor limits, identity management, and cyber security regulations.
• Experience with architectural governance, data migration, and integration best practices.
• Exceptional communication and presentation skills, with some pre-sales experience being a plus.

Hybrid Working Environment:
Balance between office, client sites, and home. You'll have the flexibility to work where it makes the most sense for you, your role, and our clients.

Diversity and Inclusion:
We celebrate diversity and champion an inclusive work environment where everyone can bring their full selves to work.

Ready to Take the Lead? Let's transform the future of customer engagement together!

l.camilleri@masonfrank.com

Salesforce Application Manager m/w/d

Mason Frank International ist ein auf Salesforce spezialisiertes Personalvermittlungsunternehmen. Ein Kunde von uns in Schwyz, sucht derzeit eine/n Salesforce Application Manager zur Verstärkung ihres IT-Teams.

Beschreibung der Aufgaben

• Technische Betreuung des Anwendungsportfolios (Salesforce B2B Commerce, Marketing Cloud, Sales Cloud, Service Cloud)
• Sicherstellung der Verfügbarkeit der Anwendungen inkl. 2nd Level Support
• Analyse von Geschäftsanforderungen und Entwicklung von Spezifikationen
• Erfassung und Koordination von Applikation-Changes
• Planung und Durchführung von Release-Updates in Abstimmung mit dem Service Owner
• Mitarbeit in Projekten im zugeteilten Service- und Applikationsumfeld
• Erstellung von Systemdokumentationen und Testfällen sowie Planung und Durchführung von Schulungen für End User

Profil

• Abgeschlossene Ausbildung im Bereich Informatik (Wirtschaftsinformatik, FH oder äquivalente Qualifikation)
• Mehrjährige Erfahrung in der Betreuung von Business Applikationen (CRM- und e-Commerce Systemen von Vorteil)
• IT Service Management Kenntnisse
• Freude in einem internationalen Unternehmen zu arbeiten
• Teamplayer mit Eigenverantwortung und Selbständigkeit
• Fliessend Deutsch und Englisch

Bewerbungen offen für Schweizer/EU-Bürger oder Inhaber einer gültigen Schweizer Arbeitsbewilligung.

Wenn du dich für diese Stelle interessierst und mehr wissen möchtest, zögere bitte nicht, mich zu kontaktieren.

Salesforce Development Lead

Location- London/Remote (2 days a week in London office) , Start date- ASAP

Contract Type- Permanent, Hours- Full Time, Salary - £80,000-£100,000 + Benefits

A company in the Research sector is looking to expand its in house salesforce team. You would be part of some exciting projects. For this role you would oversee the in house salesforce centre of excellence and the relationship with the salesforce consulting business as well as being hands on with development.

The Successful applicant will be offered a highly competitive salary, in addition to various benefits.

Key responsibilities

• 
  
  Building strong working relationships with internal team members, external stakeholders, and departmental colleagues
• 
  
  Manage the small salesforce team
• 
  
  Manage the relationship with external salesforce partner
• 
  
  Lead the design of the target Salesforce architecture.
• 
  
  Perform initial Salesforce project engagement and requirements scoping while being hands on with salesforce development

Requirements

• Experience leading a Salesforce team.
• Experience of mentoring, technical discussions and setting direction.
• Excellent collaboration and communication skills with a delivery focussed mindset.
• Experience with multiple Salesforce technologies: ideally with Sales Cloud, CPQ and Marketing Cloud.
• Salesforce development experience

If you are interested in this role, please send all enquiries to: j.mist1@masonfrank.com





Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities

Role: Lead Salesforce Engineer

Salary: Up to £100,000 per annum

Work Model: Hybrid (London)

Mason Frank is proud to be partnering with a prominent company in financial services sector to find a Lead Salesforce Engineer. The company is undergoing a transformative journey, expanding its global footprint and enhancing the value it delivers to clients.

Key Responsibilities:

• Lead the design and development of Salesforce solutions, including Sales Cloud, CPQ, and Marketing Cloud.
• Manage and mentor a team of Salesforce administrators, guiding them through complex technical challenges.
• Build and maintain strong relationships with internal teams (Sales, Marketing, Technology) and external partners to deliver successful projects.
• Drive Salesforce security best practices and ensure data compliance across all platforms.
• Collaborate on the creation of a robust Salesforce architecture that integrates seamlessly with other business platforms.
• Oversee the implementation of automation processes to improve the efficiency of internal teams, including sales and marketing.
• Manage Salesforce user administration tasks, including system security, role modifications, and process optimization.
• Develop and deliver Salesforce dashboards and reports to support business decisions and performance tracking.
• Ensure a smooth deployment pipeline between Salesforce environments.

What We're Looking For:

• Proven leadership experience within a Salesforce environment, with the ability to mentor and guide teams.
• Extensive hands-on experience with Salesforce technologies: Sales Cloud and Marketing Cloud.
• Strong problem-solving skills with a focus on delivering efficient, scalable solutions.
• Excellent communication and collaboration abilities, capable of working with cross-functional teams and external partners.
• In-depth knowledge of Salesforce security and data modelling.
• Experience with large-scale Salesforce deployments, from design to delivery.
• Ability to translate business requirements into technical Salesforce solutions.

Desirable:

• Experience working with Salesforce consultancies or integrating Salesforce with financial systems.
• Proficiency in Apex programming and Salesforce certifications (Sales Cloud, CPQ, Marketing Cloud).
• Experience with SQL, SOQL, and Marketing Cloud integration options.

Application Process: If this sounds like the role for you, and you're excited to work at the cutting edge of Salesforce technology, we'd love to hear from you. Please click the link or send your CV to l.camilleri@masonfrank.com

Senior Revenue Systems Manager



Job Description

Fast growing SaaS Organisation are looking to add a senior revenue systems manager to their business. With 6 figure investment this role is vital for their continued growth.


Role & Responsibilities

• Manage and develop an existing team of subject matter experts in Salesforce and various productivity tools.
• Oversee complex integrations across all revenue systems and leverage strong sales operations skills
• Oversee the strategy for the current tech stack.

Skills & Qualifications

• Experience managing salesforce staff
• Experience with core revenue stack technologies (Cognsim, Linkedin Sales Navigator, Outreach, Salesforce)
• Project manageemtn experience with business process

Benefits

• Life Assurance
• Provate Medical Cover
• Stock Options
• Enhanced Parental Leave
• Travel Discounts

We are looking for a dynamic and experienced Vice President to spearhead our integration initiatives. The ideal candidate will possess a solid foundation in Salesforce, data integration, and data visualization tools such as Tableau. In this pivotal role, you will manage Salesforce-related operations, oversee system integrations, support Azure ADF pipelines, and guide junior team members. Your focus will also include maintaining technical documentation and driving continuous process improvements, ensuring optimal data flow and operational efficiency.

Key Responsibilities:

Integration Oversight

• Lead the integration of Salesforce with various external systems, ensuring smooth data transfers and functionality.
• Troubleshoot and manage integration issues, working closely with IT and other departments to enhance system performance.

Data Management

• Design and maintain workflows for Azure Data Factory (ADF) and support overall data integration needs.
• Contribute to data transformation processes, ensuring alignment with organizational goals.

Reporting and Analysis

• Develop advanced Tableau reports and visualizations to meet business objectives.
• Analyze complex datasets to derive actionable insights and drive decision-making.
• Provide training for Tableau users and serve as the main resource for reporting inquiries.

Team Development

• Mentor junior team members, offering guidance in technical and operational areas.
• Foster a collaborative environment to ensure consistent team performance.

Documentation and Compliance

• Create and maintain comprehensive documentation for all technical processes, workflows, and integrations.
• Ensure documentation is current and accessible for relevant stakeholders.

System Administration

• Manage user accounts, roles, and permissions within Salesforce and Hubspot.
• Generate reports and dashboards for effective data analysis and strategic decision-making.
• Oversee the Salesforce sandbox environment and monitor user engagement.
• Address and resolve technical challenges within both Salesforce and Hubspot.

Qualifications:

• Proven experience in the financial sector.
• Relevant Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder).
• Bachelor's degree in Computer Science, Information Systems, or a related discipline.
• 10+ years of experience in Salesforce administration and integration.
• Proficiency in integrating Salesforce with third-party applications (e.g., Outlook, Zendesk, Tableau).
• Strong skills in Tableau for reporting and data visualization.
• Familiarity with SQL, Azure Data Factory (ADF), and data pipeline workflows.
• Exceptional leadership, mentoring, communication, and documentation skills.
• Cannot offer sponsorship

Salesforce Development Lead

Location- London/Remote (2 days a week in London office) , Start date- ASAP

Contract Type- Permanent, Hours- Full Time, Salary - £80,000-£100,000 + Benefits

A company in the Research sector is looking to expand its in house salesforce team. You would be part of some exciting projects. For this role you would oversee the in house salesforce centre of excellence and the relationship with the salesforce consulting business as well as being hands on with development.

The Successful applicant will be offered a highly competitive salary, in addition to various benefits.

Key responsibilities

• 
  
  Building strong working relationships with internal team members, external stakeholders, and departmental colleagues
• 
  
  Manage the small salesforce team
• 
  
  Manage the relationship with external salesforce partner
• 
  
  Lead the design of the target Salesforce architecture.
• 
  
  Perform initial Salesforce project engagement and requirements scoping while being hands on with salesforce development

Requirements

• Experience leading a Salesforce team.
• Experience of mentoring, technical discussions and setting direction.
• Excellent collaboration and communication skills with a delivery focussed mindset.
• Experience with multiple Salesforce technologies: ideally with Sales Cloud, CPQ and Marketing Cloud.
• Salesforce development experience

If you are interested in this role, please send all enquiries to: j.mist1@masonfrank.com





Mason Frank International is a leading supplier of Salesforce.com consultants on both a permanent and contract basis throughout Europe. We endeavour to bring our candidates a number of opportunities across a variety of sectors and industries, relevant to what you are looking for. If this is not the opportunity for you then please still get in contact as we are currently recruiting for a number of positions both Functional and Technical.



Mason Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Please visit our website for more opportunities