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JOB RESPONSIBILITIES

Work closely with teams to understand business needs, develop CRM solutions, and enhance sales reporting processes.
Manage and optimize Salesforce CRM to track client interactions and service activities.
Use Tableau Cloud for report organization and development, focusing on fundraising and client coverage analysis.
Create and analyze reports to monitor key metrics and business outcomes.
Ensure data accuracy, integrity, and security while adhering to compliance standards.
Lead multiple Salesforce CRM projects, prioritizing tasks to meet deadlines.
Require strong communication skills, problem-solving abilities, and CRM expertise.
Collaborate effectively with sales professionals and team members across regions.
QUALIFICATIONS

Bachelor's degree in Business Administration, Marketing, Information Systems, or related field.
3-6 years of experience in CRM or similar roles, emphasizing client relationship management.
Knowledge of Salesforce CRM, data analysis, Tableau reporting, and SQL.
Strong work ethic, teamwork skills, and positive attitude.
Excellent written and verbal communication abilities.
Detail-oriented with a focus on precision.
Resourceful problem-solver who excels in fast-paced environments.
Ability to handle sensitive information with discretion and integrity.
Proficient in Microsoft Word, Excel, and PowerPoint.

Are you a seasoned Salesforce CPQ Developer ready to take on challenging, large-scale projects? We're seeking a Salesforce Senior CPQ Developer to join our team and play a key role in delivering impactful solutions.

Key Responsibilities:

• Develop, configure, and maintain Salesforce CPQ solutions tailored to business needs.
• Collaborate with cross-functional teams to design and implement scalable solutions for large-scale projects.
• Optimize processes within Salesforce Sales Cloud, ensuring seamless CPQ integration and functionality.
• Communicate effectively with stakeholders, providing technical expertise and project updates.
• Troubleshoot, debug, and resolve complex technical issues.

Requirements:

• 5+ years of hands-on Salesforce CPQ experience with a strong track record of successful implementations.
• Proven experience working on large-scale projects in dynamic environments.
• Solid expertise in Sales Cloud and its integration with CPQ processes.
• Exceptional communication skills to interact with technical and non-technical stakeholders effectively.
• Salesforce certifications (e.g., Salesforce CPQ Specialist) are a plus.

Why Join Us?

• 100% remote opportunity - work from anywhere in the USA!
• Collaborate with a team of industry experts on cutting-edge projects.
• Competitive compensation and opportunities for professional growth.

Salesforce Developer - 6 Month Contract, £500/Day (Outside IR35), Remote

We are partnering with a leading business who are scoping an exciting and transformative Salesforce implementation project. This business is looking for a skilled Salesforce Developer to support this greenfield initiative, guiding the project from the initial design to final deployment and testing.

As a Salesforce Developer, you will be collaborating with the wider team and stakeholders. Your responsibilities include gathering business and legal requirements and converting them into tailored solutions, managing users, designing data models an automating processing using declarative tools.

• Hands-on Salesforce development experience (Salesforce certifications preferred)
• Strong knowledge of Service Cloud solutions and the Salesforce platform
• Development of custom workflows, triggers, and Visualforce pages
• Integrating Salesforce with third-party legal technologies and platforms
• Collaborating with cross-functional teams to gather and translate legal and business requirements
• Developing training materials and supporting user training for end users

If this role isn't quite the right fit but you are a Salesforce professional, I'd still love to connect. Feel free to reach out to me at l.al-asady @masonfrank.com.

We are seeking a skilled Network Administrator to oversee and optimize a sophisticated network infrastructure comprising fifteen core nodes and four firewalls running eBGP. This role involves configuring firewalls, managing VPN solutions, monitoring network performance, and ensuring robust security measures are in place.

Responsibilities:

Configure and troubleshoot firewalls and ACLs, including setting up various VPN tunnels.
Manage Palo Alto Networks firewalls to enhance security and regulatory compliance.
Administer Windows Server environments, including Active Directory and DNS.
Implement and maintain VPN solutions with Palo Alto GlobalProtect for secure remote access.
Monitor and optimize network performance for seamless communication and threat mitigation.
Required Skills and Certifications:

Experience with Palo Alto Networks (PA-3220) and Cisco technologies.
Proficiency in managing Nexus and IE switches, ISE, DUO, and Layer 2 switches.
Familiarity with Comtrol, Ruggedcom, VMware, Solar Winds, and UniFi Wi-Fi.
Certifications such as CCNP (Cisco Certified Network Professional) and PCNSE (Palo Alto Networks Certified Network Security Engineer).
Strong knowledge of Windows Server 2016/2019 and Linux operating systems.
This role demands expertise in network administration, firewall management, VPN solutions, and a deep understanding of the technologies in use to ensure optimal network performance and security.

I'm currently collaborating with a client in the nonprofit sector who is undergoing an exciting transformation by implementing Service Cloud into their platform. They are seeking a skilled Salesforce Project Manager to support this greenfield project, guiding it from initial requirements gathering to system rollout.

As the Salesforce Project Manager, you will act as the bridge between the team and stakeholders, working closely with various parties to understand and translate their technical needs into effective solutions. Your role will be crucial in overseeing the project from start to finish, while supporting with functional and technical documentation.



Key Responsibilities:

• Delivery of a variety of projects in the Salesforce space
• Technical and functional documentation
• Strong ability managing projects delivery within commercial and contractual obligations
• Proficient with Service Cloud
• Obtain Multiple Salesforce certifications (Highly desirable)

If this role isn't quite the right fit, but you're a Salesforce professional seeking your next contract opportunity, I'd still be keen to connect. Feel free to reach out to me at H.dice@masonfrank.com.

Job Title: Senior Salesforce Business Analyst (Full-Time, Remote - USA Only)

Overview:
We are seeking an experienced and detail-oriented professional to join our clients team as a Senior Business Analyst. This is a full-time, remote position open to candidates based in the USA.

Responsibilities:
This role involves leading and contributing to critical business initiatives through effective process enablement and collaboration. Key responsibilities include:

• Participating in all phases of the business process lifecycle, with a focus on documenting detailed business requirements.
• Leading or managing major programs and projects to ensure successful completion.
• Engaging with stakeholders to understand business challenges and desired outcomes, conducting discovery sessions to troubleshoot and resolve complex issues.
• Applying advanced technical principles and creativity to define and address business needs for complex initiatives.
• Documenting detailed business requirements and translating them into actionable user stories and acceptance criteria.
• Evaluating and recommending solutions, policies, and technologies to meet specific needs and achieve optimal outcomes.
• Preparing impact analyses and feasibility studies for highly complex technology and business projects.
• Ensuring adherence to company standards and conducting inspections as necessary.
• Coordinating or participating in the creation of test scripts and facilitating User Acceptance Testing (UAT) processes.
• Supporting pre-production validation and managing change communication and training to ensure all stakeholders are informed and prepared for new implementations.
• Providing regular project updates to executive sponsors, managing scope, timelines, and conflict resolution as needed.

Requirements:

• Bachelor's degree in Accounting, Business, Technology, or equivalent experience.
• At least 10 years of relevant experience, including hands-on work in developing business relationships and driving transformation initiatives.
• A minimum of 5 years of experience supporting or configuring ERP, CRM, or automation systems.
• Strong analytical approach to business process design with an emphasis on cross-functional efficiency.
• Excellent verbal, written, and presentation communication skills.
• Proven ability to prioritize and execute tasks effectively in a fast-paced environment.

Preferred Qualifications:

• Experience working in Agile environments using tools like Jira or Confluence.
• At least 5 years of Business Analyst experience.
• 5+ years of experience with Salesforce, particularly in documenting and refining business processes.

This role is fully remote and open to candidates based in the USA only.

itle: Systems Engineer
Location: Vancouver, WA - Portland, OR
Job Profile: Systems Engineer

We are seeking a Systems Engineer to join our IT Enterprise Engineering team. In this role, you will work closely with other Systems and Software Engineers to support enterprise IT infrastructure and services. You'll contribute to the provisioning, maintenance, and improvement of systems and services used across the organization, collaborating with the broader team to engineer innovative solutions.

This position primarily focuses on the needs of the Vancouver, WA office and local team. You'll handle ongoing hardware upgrades and service migrations to new systems while supporting local infrastructure and the user community.



Responsibilities:

• Oversee and maintain a mix of physical and virtual system environments, ensuring optimal performance and reliability.
• Implement regular updates, backups, and system monitoring to uphold infrastructure integrity.
• Provide support for advanced engineering software tools and applications.
• Ensure adherence to organizational policies and compliance standards within the local infrastructure.
• Act as the primary point of support for the local team, addressing technology needs and introducing suitable solutions.
• Diagnose and resolve infrastructure-related challenges, minimizing downtime and disruptions.
• Document current systems and processes, creating clear guidelines for operational improvements and future transitions.
• Lead and contribute to the seamless migration of services to upgraded infrastructure platforms.
• Design and implement scalable infrastructure solutions in collaboration with cross-functional teams and leadership.
• Enhance automation efforts by optimizing configuration, templates, and deployments across operating environments.
• Expand monitoring and alerting systems to ensure proactive issue identification and resolution.
• Partner with IT teams to guarantee a seamless setup for tools, workflows, and team collaboration.
• Identify and implement cost-effective technologies to enhance operations while minimizing expenses.
• Conduct evaluations of emerging technologies and prioritize implementations based on organizational needs.
• Clearly communicate project timelines, dependencies, and progress to stakeholders, ensuring alignment with business goals.
  
  Skills & Abilities:
  ● Extensive Linux systems administration and deployment experience in a high demand engineering environment. Comprehensive experience is required, encompassing all aspects of systems management, hardware, virtualization, identity management/authentication, storage and networking. 5+ Years of experience, preferably with Red Hat and Ubuntu.
  ● Experience with virtualization technologies such as VMWare/vCenter
  ● Experience with Storage Area Networks (SAN).
  ● Technical certifications such as Red Hat, MCP, MCSE or equivalent work experience.
  ● 2+ Years of experience with current Windows Server versions, Active Directory administration, DNS, DHCP, Distributed File Services, Print Services, Group Policy Management, and FSMO roles.
  ● Experience with microservices such as Kubernetes and container technologies
  ● Experience in core infrastructure technologies, including load balancing, auto-scaling, replication, networking, authentication protocols and encryption
  ● Experience with building services on AWS/GCP platforms and On-Premise Virtual/Physical infrastructure

Job Title: Senior Java Developer
Location: Remote,USA
Start Date: ASAP

Job Description:
We are seeking an experienced Senior Java Developer to join our team. In this role, you will design, develop, and implement cutting-edge Java applications using the Spring Boot framework. As a key contributor, you'll collaborate with cross-functional teams, ensuring high-quality software delivery and adherence to best practices.

Key Responsibilities:

• Design, develop, and implement Java applications using Spring Boot.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Write well-structured, efficient, and testable code.
• Troubleshoot, debug, and upgrade existing systems.
• Perform unit testing, code reviews, and integration tests to ensure software quality.
• Stay updated on industry trends and best practices in Java development.
• Document code and technical specifications.
• Participate actively in agile development processes.

Requirements:

• 7-10 years of proven experience in Java development, with expertise in Spring Boot.
• Strong understanding of Spring concepts (e.g., Dependency Injection, MVC, AOP).
• Experience developing RESTful web services.
• Proficiency in relational databases (e.g., MySQL, PostgreSQL) and ORM frameworks (e.g., Hibernate).
• Familiarity with build tools like Maven or Gradle.
• Excellent problem-solving and communication skills.
• Ability to work effectively both independently and as part of a team.
• Bonus: Experience with cloud platforms, especially GCP.
• Nice to have: Knowledge or experience with Camunda.