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    Salesforce Program Manager/Director

    USA, Illinois, Chicago

    • $160,000 to $225,000 USD
    • Project Managers Stelle
    • Fähigkeiten: Salesforce
    • Seniority: Senior

    Jobbeschreibung

    Qualifications

    • Experience: 15-20 Years
    • 15-20 years of total IT work experience in working with US based customers with good understanding of Salesforce and Data related deliveries, HLS domain is good to have
    • Should be located in Chicago area and willing to work out the office, hybrid.
    • Liaison with customer sponsor/ stakeholders for delivery, relations and customer expectation management with proven customer centricity
    • Managing the overall account governance including customer feedback, escalations, risks, issues, dependencies, etc
    • Background in SF deliveries with good understanding of SF ecosystem thereby able to influence innovations
    • Adept at working with Sales and other stakeholders and supporting pre-sales as well as growth opportunities
    • Understand various account planning techniques such as V2MOM, SWOT, Account plans, etc
    • Understands the various commercial and service models of engagements
    • Background in various types of delivery processes (Agile, Waterfall, Iterative) with proven track record of process improvements
    • Pharma/ Life sciences industry experience



      Responsibilities

      • Participating/ conducting the weekly/ monthly and quarterly governance meetings
      • Working closely with the onshore and offshore team to ensure delivery are completed on schedule and quality
      • Should have delivered transformation programs as well as Service programs, both in Fixed Price as well as TnM model
      • Ensuring the overall compliance in terms of SOW, Billing, Compliance etc
      • Adhere to the coding and review practices laid down by the team
      • Be equally responsible for the quality and timeliness of the modules you are working on

    Business Development Specialist

    USA, Illinois, Chicago

    • $50,000 to $80,000 USD
    • Sales Stelle
    • Fähigkeiten: Salesforce Sales Cloud, Pre-Sales
    • Seniority: Mid-level

    Jobbeschreibung



    We are seeking an energetic Business Development representative to join one of our customers in Chicago. In this role, you will drive growth, working very closely with Sales and key partners. BDRs are tasked with strategically developing and qualifying revenue opportunities within assigned account territories and segments.

    The ideal candidate is a motivated, organised, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

    Responsibilities
    • Cultivate strong business relationships with key decision-makers
    • Proactively identify new opportunities and deliver innovative solutions to customers
    • Develop market strategies by researching lists of high-potential prospects
    • Meet and exceed lead generation and sales targets through proactive business development initiatives.
    • Qualify, nurture, and manage prospects to move them through the sales pipeline.
    • Conduct outbound prospecting activities via phone calls, emails, and social media to identify potential clients.
    • Manage inbound leads from the company's marketing campaigns and follow up with timely outreach.
    • Keep up-to-date records of all interactions in Salesforce CRM, ensuring thorough tracking of lead activities and follow-ups.
    • Collaborate with the marketing team to promote both live and online events to potential clients.
    • Clearly communicate client needs and requirements to the sales team to ensure a smooth handoff and client success.



    Qualifications
    • Bachelor's degree or equivalent experience in Business
    • Strong verbal and written communication skills.
    • Experience in a sales environment, ideally with experience booking meetings for Account Executives
    • Exceptional customer service, organisation, and multitasking abilities.
    • Proficiency in Microsoft Office products; familiarity with Salesforce, Outreach, and ZoomInfo is a plus.
    • Comfortable with social media and Salesforce platforms like LinkedIn, Facebook, X, and Salesforce App-Exchange for prospecting and outreach.


    Mason Frank International is a global leader for Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities!