Salesforce Delivery Manager

Job Title: Salesforce Delivery Manger

Location: London-Bank

Work location: Hybrid

Salary: £55,000

Job Type: Full Time



About Us:

We are currently seeking a Delivery Manager to join our rapidly growing CRM Consulting and Implementation practice. We are Crest Certified Salesforce CRM specialists, we design and build marketing, sales, customer service and analytics solutions for Enterprise to SMBs. Our point of difference is our team's 50+years of in-house experience, delivering double-digit growth. Together, we find and deliver the optimum solution to meet our customer's immediate and long-term needs.

Role Overview:

As a Salesforce Delivery Manager, you will oversee the end-to-end delivery of Salesforce projects, from initial planning and design through to implementation and support. You will work closely with cross-functional teams, stakeholders, and external partners to ensure projects are delivered on time, within scope, and within budget.

Key Responsibilities:

• Lead the planning, execution, and delivery of Salesforce projects.
• Define project scope, goals, and deliverables that support business objectives.
• Develop detailed project plans, schedules, and budgets.
• Coordinate with internal teams and external partners to ensure seamless integration and delivery.
• Monitor project progress and performance, managing risks and issues as they arise.
• Ensure projects meet quality standards and deliver the intended value to the business.
• Provide regular project updates to stakeholders, including status reports and performance metrics.
• Foster a collaborative and results-driven team environments

Certifications

• Bachelor's degree in business or technology field or equivalent; 5+ year's work experience
• Proven track record of delivering full lifecycle programmes, ideally CRM and/or cloud based solutions
• Strong knowledge of agile delivery management methodologies (ie. Hybrid, Scrum, Kanban, SAFe) and software delivery principles with a proven track record in on-time and on-budget delivery
• Demonstrable coaching experience, fostering and empowering high performance teams
• Experience leading or supporting squads from start to finish in an agile-led environment with geo-located teams incl. P&L and forecasting
• Commercially minded, detail and results oriented self-starter who makes things happen in a fast-paced environment
• Experience within Retail, Media, Consumer Goods, Travel, Transport, Hospitality, High Tech or Business Services industries is beneficial
• Salesforce certifications are beneficial

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Work with a dynamic, innovative team dedicated to excellence.
• Be part of a company that values your expertise and contributions.

How to Apply:
To seize this exciting opportunity and take your career to new heights, please send your updated CV and a cover letter outlining your relevant experience and why you're the perfect fit for this role to H.dice@masonfrank.com