Salesforce Voice Lead Location- 3 day's per week in London, Start date- ASAP
Contract Type- Permanent. Hours- Full Time, Salary - £80,000-£85,000
This role will be a vital role in the transformation of voice and omni-channel communication systems. This role will support the global head on system services across 35 locations globally
The Successful applicant will be offered a highly competitive salary, in addition to various benefits.
Key responsibilities- Work closely with the wider IT and salesforce teams to deliver an integrated solution
- Maintain Voice compliance across global locations
- Oversee 2 staff members (an Engineer and analyst)
- Work closely with various contact centres within the business
Requirements- Experience with Voice communication systems
- Strong project management experience
- Experience working with senior stakeholders
- Experience with Voice Compliance policy's.
- General understanding of Telecommunications, Telephony, Voice
- Ability to be hands on
Benefits - 25 days annual leave (rising on years of service)
- Discretionary bonus
- Life Assurance
- Pension Scheme
- Season Ticket Loan & Cycle to work scheme