
Salesforce Consultant - Higher Education
Location: Remote
Job Type: Full time
About the Role:
We are seeking an experienced
Salesforce Consultant with a deep understanding of the
higher education sector to help institutions leverage Salesforce to enhance student engagement, streamline operations, and drive digital transformation. The ideal candidate will have
5+ years of experience working in higher education and a strong background in
Salesforce implementation, customization, and solutioning.
Key Responsibilities:
- Partner with colleges and universities to assess their needs and design tailored Salesforce Education Cloud solutions.
- Lead requirements gathering, solution design, and system configuration to optimize student lifecycle management.
- Implement and customize Salesforce Education Data Architecture (EDA) and related products to improve recruitment, admissions, student success, and alumni engagement.
- Develop and deliver training to higher ed staff on Salesforce best practices.
- Collaborate with internal teams and stakeholders to ensure seamless system integration with student information systems (SIS), learning management systems (LMS), and other higher ed tools.
- Provide ongoing support, troubleshooting, and enhancements for Salesforce solutions.
- Stay updated on Salesforce innovations in the education sector and recommend improvements.
Required Qualifications:
- 5+ years of experience in higher education operations, technology, or student services.
- 3+ years of Salesforce consulting, administration, or development experience.
- Hands-on expertise with Salesforce Education Cloud, EDA, and CRM Analytics.
- Strong understanding of higher education processes (e.g., recruitment, admissions, student success, advancement).
- Experience with SIS and LMS integrations (e.g., Banner, PeopleSoft, Workday, Canvas, Blackboard).
- Salesforce certifications such as Salesforce Certified Administrator, Education Cloud Consultant, or Platform App Builder are a plus.
- Excellent communication, stakeholder management, and problem-solving skills.